Essential Services
Currency exchange, medical clinics, baggage storage and wrapping, and information counters across all four terminals. Below are the official storage rates, service operators and info-counter locations — with sources so you can verify before travelling.
S$6–16
Baggage storage / 24h
All terminals
Money & info
24/7
Airport operations
Smarte Carte
Baggage operator
Currency exchange
Licensed money changers operate in both the public and transit areas of all four terminals, with major currencies in stock. Rates vary between operators, so compare before you exchange. ATMs are available throughout all terminals and cards are widely accepted — exchange only what you need. The Changi App can pre-order currency for collection at a Changi Recommends counter.
Tip: Singapore uses the Singapore Dollar (S$ / SGD). GST is 9%. With Changi Rewards, GST is absorbed on purchases in the public areas of T1–T4.
Tips for currency exchange
- Compare rates between money changers in different terminals for the best deal.
- ATMs are available throughout all terminals; credit cards are widely accepted.
- Pre-order currency via the Changi App and collect at a Changi Recommends counter.
Medical services
Changi Airport has medical clinics (in the transit areas of T1 and T3 at the time of writing) offering general consultation and pharmacy services for travellers. For medical emergencies, approach any Changi Airport staff member or call the airport hotline at +65 6595 6868.
Verify before travelling: Clinic locations and hours can change. Check the official facilities directory for current clinic information.
If you need a doctor
- Clinics in the transit area (T1 & T3) offer general consultation and pharmacy services.
- For emergencies, approach any staff member or call the airport hotline +65 6595 6868.
- Travel insurance is widely accepted — bring your policy details.
Baggage services
Storage, wrapping and porter services across all terminals, operated by Smarte Carte. Head to a lounge or transit hotel while your bags are stored.
Left Baggage storage rates (per 24h, incl. GST)
| Item type | Rate / 24h | Detail |
|---|---|---|
| Loose items | S$6 / 24h | Jackets, helmets, small personal items. Price includes GST. |
| Small items (under 10 kg) | S$11 / 24h | Typical cabin-size bag or backpack. Price includes GST. |
| Big / odd-shaped items (over 10 kg) | S$16 / 24h | Large or oversized luggage. Price includes GST. |
Source: changiairport.com baggage-storage + Smarte Carte. Rates may range up to S$19 for oversized items. Verify current rates on the official site.
Left Baggage storage
Operator: Smarte Carte
Store bags hands-free to shop or leave the airport. Main counter at Jewel Level 1 (near Early Check-In Lounge). Bags are security-inspected before storage.
Bag wrapping
Operator: Smarte Carte
Secure plastic wrapping before check-in. Available at all terminal departure halls — protects luggage in transit.
Porter service
Operator: Smarte Carte
Help with heavy bags at arrival and departure halls across all terminals.
Information counters
Multilingual staff assist with enquiries at information counters across all terminals.
Level 1 Arrival Hall
Level 1 Arrival Hall
Level 1 Arrival Hall
Level 2 Departure Hall